Transform the way your organization captures, manages, and protects information—across cloud environments and geographies—with CommitoServ’s tailored, expert-driven OpenText solutions

One of our core belief is "customer success comes first".

OpenText is a leading platform for enterprise information management (EIM), offering advanced solutions in document lifecycle, digital workflows, and content governance. As organizations shift toward hybrid and multi-cloud environments, aligning your OpenText deployment with security, compliance, and business process agility becomes essential.

At CommitoServ, we help enterprises migrate, modernize, and manage OpenText platforms in cloud-native or hybrid models—ensuring continuous data protection, auditability, and optimized user experience across departments.

Our Core Consulting Offerings:

  • Identity & Access Management (IAM)
    Streamline user identity control with SSO, MFA, role-based access, and self-service provisioning.

  • Privileged Access Management (PAM)
    Safeguard critical assets with vaulting, JIT access, session monitoring, and risk-based controls.

  • Identity Governance
    Enforce least-privilege, automate certifications, and stay audit-ready for GDPR, HIPAA, and ISO.

  • Data Access Governance
    Discover, classify, and protect unstructured data with identity-aware access control and reporting.

  • Data Protection Architecture
    Implement DLP, secure data zones, and integrate with SIEM for end-to-end data visibility

We are specialized on providing consulting & Implementation on " OpenText IAM Offerings"

CommitoServ helps enterprises implement scalable, secure, and compliant OpenText Identity Governance frameworks. We automate access certification, entitlement management, and policy enforcement—ensuring the right people have the right access at the right time

  • Design scalable Identity Governance architecture for hybrid/cloud environments

  • Automate access reviews, risk-based policies, and compliance workflows

  • Integrate with directories, SaaS, and on-prem apps (LDAP, SAML, REST, etc.)

  • Build self-service portals for access requests and approvals

  • Provide continuous monitoring, analytics, and audit-ready reporting

  • Ensure high availability and performance with resilient deployments

  • Offer end-to-end support—from planning to post-go-live optimization

Secure access. Simplified governance. Scalable identity solutions

At CommitoServ, we design and deploy robust, scalable, and compliant OpenText (NetIQ) Privileged Access Manager solutions that secure and streamline privileged access across complex IT environments. Our experts architect end-to-end PAM systems—focused on governance, risk reduction, and operational efficiency—while ensuring seamless integration with your existing infrastructure

  • Privileged Account Discovery & Just-in-Time Access
    Identify critical accounts and implement JIT access to reduce exposure and enforce least-privilege.

  • Secure Credential Vaulting & Rotation
    Architect encrypted vaults with automated credential lifecycle management and check-in/check-out controls.

  • Session Monitoring & Audit Readiness
    Enable real-time session recording, activity logging, and alerting to support incident response and audits.

  • Risk-Based Access Policies
    Design dynamic access rules based on behavior, role, and context for proactive security.

  • Deployment, Integration & Optimization
    Implement and integrate PAM with your existing ecosystem—on-prem, cloud, and hybrid—with ongoing tuning and support.

Enhance user experience and reduce password fatigue with secure, seamless SSO across all applications—cloud, on-premise, and SaaS

  • Comprehensive Access Visibility
    Analyze where critical data resides and who can access it using automated file-system scans to map high-risk or overexposed assets

  • Automated Permission Enforcement
    Define and apply fencing or lockdown policies to automatically correct erroneous permissions and prevent unauthorized access

  • Identity-Based Access Certification
    Enable business users to continuously certify access via event-triggered micro-certifications, ensuring the right people retain access only as long as needed

  • Automated File Remediation & Relocation
    Design workflows to automatically relocate sensitive or ROT (redundant, outdated, trivial) files into secure zones 

  • Audit-Ready Reporting & Risk Analytics
    Provide enriched reporting for sensitive data, permission usage, and user activity—supporting least-privilege and compliance with GDPR, HIPAA, ISO, and more

CommitoServ helps organizations build robust, scalable identity management systems using OpenText Identity Manager (NetIQ). By leveraging its event-driven provisioning engine and flexible architecture, we automate identity synchronization and lifecycle management—on-premises, hybrid, and in the cloud

  • Scalable & Resilient Architecture
    Design multi-tiered deployments with high availability and disaster recovery based on Identity Manager’s front-end/back-end engine separation

  • Event-Driven Provisioning & Policy Control
    Implement policy sets and rules for real-time user provisioning, deprovisioning, and attribute transformation between systems

  • Integration with HR, Directories & SaaS
    Connect Identity Manager to HR systems, AD, LDAP, cloud apps, and databases for seamless identity flow .

  • Self-Service & Password Management
    Enable user self-service–including password reset and profile updates—while reducing IT overhead

  • Governance, Compliance & Auditing
    Provide policy-driven access controls, audit trails, and reporting to support GDPR, HIPAA, ISO compliance

CommitoServ empowers organizations to implement robust, scalable, and future-ready OpenText Identity Foundation solutions. We provide a full lifecycle service—from architectural planning to deployment, integration, and optimization—enabling comprehensive identity and access management (IAM) across your hybrid and cloud environments

  • Zero Trust Identity Architecture
    Design and implement least-privilege access controls using advanced IAM features like passwordless login, MFA, and context-aware policies to support zero trust.

  • Identity Lifecycle Automation
    Automate provisioning, deprovisioning, and entitlement management through event-driven workflows that instantly enforce policies across identity stores.

  • Identity Cataloging & Entitlement Discovery
    Build a centralized identity catalog with auto-discovery of accounts and entitlements for clear visibility into who has access to what.

  • Federated SSO Integration
    Implement seamless Single Sign-On across SaaS and on-prem apps using SAML/OIDC protocols and browser plug-ins, enhancing productivity and security.

  • Real-Time Identity Intelligence & Monitoring
    Deploy AI-driven analytics to detect anomalous behavior and credential issues, with alerts and event logging to ensure policy compliance

Unlock next-generation security, analytics, and productivity with OpenText’s AI tools—and let CommitoServ guide your journey from strategy to execution

 AI Strategy & Use Case Discovery

  • Workshop to identify high-impact use cases (e.g., PII detection, threat detection, content summarization).
  • Assess data readiness and infrastructure.

Architecture & Integration Design

  • Design scalable end-to-end AI pipelines using Magellan and Aviator components.
  • Define secure data flow, ML model hosting, and access control within OpenText ecosystems.

Model Customization & Training

  • Fine-tune NLP and classification models for industry-specific content using Magellan.
  • Deploy custom ML models using Magellan Data Discovery and Analytics Studio (predictive scoring).

Aviator Agent Deployment

  • Configure Cybersecurity Aviator for AI-driven detection of threats and anomalies.
  • Implement Content Aviator for conversational document search, summarization, and translation.
  • Enable DevOps Aviator to optimize CI/CD pipelines with generative AI support.

Automation & Workflow Integration

  • Integrate AI-driven insights into business processes—e.g., auto-classifying documents, flagging sensitive data, or auto-remediating threats.
  • Connect output to ticketing systems, SIEM, or content platforms via APIs.

Security, Governance & Compliance

  • Implement ethical AI controls and governance frameworks.
  • Ensure private deployment, data ownership, and compliance (GDPR, HIPAA).

 

Key Benefits

Outcomes You Can Expect

Move OpenText workloads to the cloud with reduced complexity and downtime.

Meet audit and regulatory requirements with traceable, enforceable data controls.

Empower teams with anywhere-access, integrated workflows, and document version control.

Standardize how information is created, stored, retrieved, and archived across business units.

  • Centralized control over user access reduces the risk of data breaches and insider threats.

  • Strong authentication mechanisms (MFA, PAM) add layers of protection against unauthorized access.

  • Significant reduction in manual provisioning errors through identity lifecycle automation.

  • Faster onboarding/offboarding improves operational efficiency and reduces security gaps.

  • Full transparency into user access levels across the IT environment enables proactive risk management.

  • Role-based access controls minimize over-privileged users and help enforce least-privilege principles

  • Federated SSO simplifies login experiences across systems, improving productivity and reducing helpdesk costs.

  • Customer IAM (CIAM) ensures smooth and secure access for external users—boosting satisfaction and engagement.

Transform Your Content Governance with OpenText and CommitoServ

Whether you’re upgrading your ECM or moving to OpenText Cloud Editions, CommitoServ brings strategy, security, and speed to your transformation journey.